Privacy Policy

Touba Fall Cargo respects your privacy and is committed to protecting it in compliance with South Korea’s Personal Information Protection Act (PIPA). This Privacy Policy outlines how we collect, use, store, and share personal data, as well as your rights under South Korean law.

1. Information We Collect

We collect and process personal information only as necessary for the purposes stated below.
1.1 Personal Information We Collect
• Required Information: Name, email address, phone number, address (for deliveries), and payment details.
• Optional Information: Any additional information you voluntarily provide, such as preferences or feedback.
• Automatically Collected Information: Device information, IP address, browser type, and usage data through cookies or similar technologies.
1.2 Legal Basis for Collection
We collect personal information only when:
• You provide consent explicitly.
• It is necessary for performing a contract.
• Required by law or regulation.

2. Purpose of Collection and Use of Personal Information

Your personal information will be used for the following purposes:
• Processing and delivering orders.
• Responding to inquiries and providing customer support.
• Sending updates, newsletters, and marketing communications (only with your explicit consent).
• Maintaining and improving our Website and services.
• Complying with legal obligations and regulatory requirements.

3. Sharing and Disclosure of Personal Information

We do not sell your personal information. However, we may share it with third parties in the following cases:
• Service Providers: Trusted third-party vendors for order fulfillment, payment processing, hosting, and analytics.
• Legal Compliance: When required by South Korean law, regulatory authorities, or a court order.
• Consent: When you explicitly consent to the sharing of your information.
Cross-Border Data Transfer
If your information is transferred outside to third-party service provider, we will ensure compliance with PIPA by:
• Informing you of the transfer.
• Obtaining your explicit consent, where required.
• Ensuring the recipient country has adequate data protection measures or entering into a data protection agreement.

4. Retention and Destruction of Personal Information

• Retention Period: We retain personal information only as long as necessary to fulfill the purposes stated or as required by law.
• Destruction: Once the retention period expires, data is securely destroyed using methods such as permanent deletion or physical destruction of storage devices.

5. Rights of Users

Under PIPA, you have the following rights:
Access and Correction
• You may request access to your personal information and request corrections to inaccuracies.
Deletion and Withdrawal of Consent
• You may request deletion of your data or withdraw consent for processing, unless retention is required by law.
Data Portability
• If applicable, you may request the transfer of your personal information to another service provider.
To exercise these rights, contact us at [holdingfallou@naver.com]. We will respond within the timeframes required by PIPA.

6. Protection of Personal Information

We implement strict technical, managerial, and physical safeguards to protect your personal information:
• Technical Safeguards: Encryption of sensitive data, firewalls, and secure servers.
• Managerial Safeguards: Limiting access to personal information to authorized personnel only.
• Physical Safeguards: Secure storage of documents and regular disposal of sensitive data.

7. Cookies and Tracking Technologies

We use cookies to enhance your user experience and for analytical purposes.
• Types of Cookies: Essential cookies, performance cookies, and functional cookies.
• User Control: You can manage or disable cookies through your browser settings.

8. Outsourcing Personal Information Handling

We may outsource the handling of personal information to third parties (e.g., payment gateways, hosting services). When doing so:
• We conduct due diligence to ensure compliance with PIPA.
• We enter into contracts with third parties to safeguard your data.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date.”

10. Contact Information

f you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: [toubacargo777@gmail.com]
Phone: [+82 32 721 7525]
Address: [48 Soseong-ro, Michuhol-gu, Incheon ]

Key PIPA Requirements Integrated

1. Consent for Sensitive Information: Ensure explicit consent is collected for sensitive data.
2. Data Transfer: Obtain consent for cross-border transfers of personal information.
3. Data Destruction: Define clear methods for deleting data.
4. DPO Appointment: Include contact details for a Data Protection Officer.
5. Notification of Breaches: Notify affected users and relevant authorities in case of data breaches, as required by PIPA.
   

This Privacy Policy ensures compliance with South Korea’s PIPA while aligning with international privacy standards like GDPR.